Frequently Asked Questions

This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.

How much is Shipping?

How much is Shipping?At FlamingoBaby & Child, a shipping fee of approx $10 is offered on all orders under $150.

For orders of $150 or more, we offer FREE shipping.

We ship to the USA ONLY.

Customers outside of United States please contact us at flamingobabyny@yahoo.com to place your order.

How long is shipping time?

Depending on your destination, orders within the USA usually arrive within 5 - 7 business days, please allow up to 10 business days.

If your order hasn’t arrived within the estimated delivery time, please contact us at flamingobabyny@yahoo.com.

Do you ship to PO Boxes?

Yes, we ship orders to PO Boxes.

Can I change my shipping addres after I have placed my order?

If you made a mistake entering your shipping address or want to make changes, please email us as soon as possible at flamingobabyny@yahoo.com

If the order has not been shipped yet, we are happy to change it for you. If your order has already shipped, it is unlikely that we can do anything. We will need to wait until your package is returned to us and then resend it to your correct address.

Can I make changes to my order after I have placed it?

If you need to make a change to your order, please email us at flamingobabyny@yahoo.com as soon as possible and we will do our best to help you. If your order has not been shipped yet, it should not be a problem to make changes. If your order has been shipped, you may return or exchange any items you do not wish to keep after you receive them.

I had a discount code, but it was not applied to my order?

Discount codes are not applied automatically and need to be entered during the checkout process. You can use only one valid coupon code for each order.

How can I cancel my order?

If you need to cancel your order, please email us at flamingobabyny@yahoo.com as soon as possible. If your order has not been shipped yet, it should not be a problem to cancel it. If your order has been shipped, you may return or exchange any items you do not wish to keep after you receive them.

How can I get more discounts?

Flamingo Baby & Child offers several opportunities for additional savings. Keep your eyes open for posts and on our Instagram page.

We regularly send out special offers to our valued customers.

What is your refund policy?

We have a 14-day return policy. Please visit the Refund Policy page to view our full Refund Policy.

I returned some items. When will I receive my refund?

Once we receive your return, it will be checked to make sure it is unused and in resellable condition. Your refund will be issued shortly after.

What if my order arrives incomplete, incorrect, damaged or defective?

Your happiness is our priority. In these special circumstances, please contact us at flamingobabyny@yahoo.com as soon as possible and our team will help you with any problems.
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